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[ About ]

Built in Bangladesh.Engineered for anywhere.

Systems that survive Dhaka — national scale, thin infrastructure, no tolerance for a bad day — travel well. Icebreakers is 100+ specialists across five delivery teams, thirty-two documented work orders for ministries, universities, state-owned banks and industry, and products of its own built through Icebreakers Labs. That is our origin, not our ceiling.

[ 12 — Origin ]

Every venture startswith a problem someonethought was too hard.

Icebreakers was built on the opposite instinct. The things people said could not be done here — at this scale, in this market, with these constraints — were the only things worth starting.

IBFounder's noteIcebreakers Limited, Dhaka

We break the ice first. Then we build. That is not a slogan about attitude — it is a description of the sequence. Someone has to go into the problem before anyone can engineer around it, and that first pass is usually unpaid, unglamorous and the reason the rest works.

It is why our client work and our own products come out of the same room. The problems are the same problems.

Built in Dhaka.
Built for anywhere.

Dhaka is a hard place to build software that has to work — at national scale, on thin infrastructure, for millions of people who will not tolerate a bad day. Systems that survive here travel well. That is our origin, not our ceiling.

[ Leadership ]

Who signs forthe work.

A three-member executive team combining commercial leadership, applied technology delivery and high-scale systems engineering. Each holds direct line responsibility for delivery; none is a non-executive appointment.

Muksitul M. Tanim Hasan

Managing Director

Muksitul M. Tanim Hasan

Holds overall executive responsibility for Icebreakers Limited, directing the company across all five functional delivery teams.

Industry experience
15+ years
Statutory role
Licence holder, TRAD/DNCC/126685/2022
Correspondent for
ISO 9001:2015 certification
Concurrent appointment
Director, Grey.D' Studio

Focus

  • Overall contractual accountability to the procuring entity, and signatory for contract, variation and completion documentation.
  • Fifteen years in the Bangladesh technology industry across system integration, ICT infrastructure supply and digital services.
  • Led the company through incorporation in December 2022, ISO 9001 certification in February 2024, and thirty-two documented work orders.
  • Authorises resource allocation across delivery teams and is the escalation point for matters the project team cannot resolve.

Credentials

Contract & tender signatoryISO 9001:2015 correspondentDNCC licence holder
Abrar Rafid Chowdhury

Chief Executive Officer

Abrar Rafid Chowdhury

Turns government and enterprise digital ambition into shipped systems — cloud, automation, and partnerships that move the needle.

With Icebreakers since
December 2021
Education
MBA & BBA, North South University
National first
Chittagong City Corporation tax digitisation on AWS
Global stage
US collaborations · India–Bangladesh partnership

Focus

  • Led country-level operations for a global cloud training and consulting organisation, directing enterprise technology training and digital-transformation programmes for the Bangladesh Coast Guard, Bangladesh University of Professionals, Meghna Group and LG Butterfly.
  • Structured an MoU with Chittagong City Corporation to digitise Commercial Holding Tax Collection on AWS — a national first for municipal tax cloud automation in Bangladesh.
  • Represented Bangladesh with global partners in the United States and spearheaded an India–Bangladesh digital partnership launch.
  • Invited by North South University to lecture on Cloud and Automation.

Credentials

MBA — MIS & Services, NSUBBA — Marketing, NSUASCENT Manager Development ProgramCloud industry certifications
Md Nazrul Islam

Chief Technology Officer

Md Nazrul Islam

Holds technical authority for architecture, cloud infrastructure and engineering standards across the company.

Scale delivered
Platforms handling 2M+ daily requests
Education
BSc Computer Science, University of Malaya
Specialism
Distributed systems & cloud-native backend
Previously
CTO, Filesure Bangladesh · Lead SWE, Filesure India

Focus

  • Systems architect with production experience of high-availability platforms processing over two million daily requests.
  • Distributed system architecture and cloud-native backend design on AWS; high-performance API development and database query optimisation.
  • Sets the code review, testing and deployment standards applied across the software development team — CI/CD, DevOps automation and TDD.
  • Observability practice: logging, monitoring, alerting and incident review.

Credentials

AWS cloud-native architectureCI/CD & DevOps automationObservability & incident review

Advisory

Mohsin Khan

Chief Technology Officer, MAAC Solution Ltd. · formerly Technical Lead, iPay Systems Ltd.

Fintech and enterprise architecture specialist with fifteen years’ experience, more than a decade of it at Chief Technology Officer, principal technical lead and enterprise architect level.

BSc and MSc Computer Science & Engineering, University of Dhaka — First Class, ranked first in cohort; Dean’s Award (Gold Medal). One book and four journal papers published.

System design review

Independent review of architecture and system design on large or complex engagements before build begins.

Engineering standards

Guidance on code review practice, testing discipline, deployment pipelines and documentation standards.

Security & compliance

Application hardening, authentication and audit-trail design, drawn from regulated fintech practice.

Scalability assessment

Review of throughput, availability and failure-tolerance assumptions for systems expected to carry load.

The advisor is engaged in an independent capacity. He is not a director, holds no shareholding in Icebreakers Limited, and has no role in tender preparation, pricing or submission.

Five functional delivery teams

Software Development & Enterprise Applications

Requirements analysis, architecture, custom web and mobile development, ERP modules, AI/OCR pipelines, testing and post-deployment support.

Networking, Security & ICT Infrastructure

LAN/WiFi and data-centre design and build, structured cabling, firewall and endpoint security, surveillance, access control, IP telephony, cloud and virtualisation.

Digital Media & Marketing

Search and social campaign management, SEO, content and creative production, photography and videography, media planning and buying, campaign reporting.

Training & Consultancy

Curriculum design and delivery, technical and end-user training, capacity-building programmes, technology strategy and systems-integration advisory.

Finance, Administration & Compliance

Statutory and tax compliance, procurement and contract administration, audit liaison, HR administration, quality management system maintenance.

Icebreakers receptionReception
The mezzanine level of the Icebreakers officeMezzanine
Icebreakers delivery team at workDelivery floor
Workstations in the Icebreakers officeWorkstations

Dhaka — design, engineering and client delivery under one roof.

[ Proof ]

People bring usproblems that matter.

Ministries, city corporations, public utilities, universities, banks, manufacturers and development programmes. Filter by the world you live in.

Ministry of Cultural Affairs

Central government

Ministry of Social Welfare

Central government

Dept. of Public Health Engineering

Central government

ICT Division

Central government

Bangladesh Technical Education Board

Public universities & education

Bangabandhu Sheikh Mujib Medical University

Public universities & education

Bangabandhu Sheikh Mujibur Rahman Digital University

Public universities & education

Dhaka Univ. of Engineering & Technology

Public universities & education

University of Dhaka

Public universities & education

Link3

Telecom & internet

Sonali Bank PLC

Banking & finance

Bangladesh Bank

Banking & finance

Her Power Project

Development & donor

Labour Information Management System

Development & donor

Bangladesh Red Crescent Society

Development & donor

Walton DigiTech Industries

Manufacturing & industry

Mukta Drinking Water Ltd.

Manufacturing & industry

Ventura Leatherware Mfy (BD)

Manufacturing & industry

Debonair Group (Friends Knittings)

Manufacturing & industry

Alma Feed Industries

Manufacturing & industry

Toriqul & Associates

Manufacturing & industry

Bashundhara Housing

Real estate & construction

Partex Builders

Real estate & construction

Bangladesh Society of Pharmacology

Professional & civil society

Government & public sector

Ministries, departments and public utilities — fifteen of the thirty-two orders on the register.

Education & development

Public universities, technical education boards and donor-funded programmes.

Private sector & corporate

Banks, real-estate groups, manufacturers and agro-industry — fourteen orders.

Member of BASIS · BACCO · BCS · e-CAB

[ People ]

Employees,not subcontractors.

Delivery is resourced from in-house certified engineers. The counts below are of individual professionals holding each named certification — accountability stays with the firm.

23Microsoft Certified Professionals
14Microsoft Certified Solutions Associates

Cisco

  • Certified Network Associate3
  • Certified Network Professional2
  • Certified Design Associate1
  • Certified Design Professional1
  • Network Associate — Voice1
  • Borderless Networks R&S Support1
  • Network Associate — Security1
  • Network Associate — Cyber Ops1

Fortinet · Juniper · Dell EMC

  • Fortinet NSE 13
  • Fortinet NSE 22
  • Fortinet NSE 31
  • Juniper Networks certified2
  • Dell EMC certified3

Oracle · SQL · VMware

  • Oracle Database 11g Administration I2
  • Oracle Database 11g Administration II2
  • SQL Fundamentals (1Z0-051)1
  • SQL Expert (1Z0-047)1
  • VMware Certified Associate1
  • VMware CA — Workforce Mobility1
  • VMware Certified Associate — Cloud1

Red Hat & virtualisation

  • Certified System Administrator6
  • Certified Engineer4
  • Certified Virtualization Administrator2
  • System Administrator, OpenStack2
  • Certified Architect1
  • Expertise in Server Hardening1
  • Enterprise Clustering & Storage Mgmt1
  • Expertise in Hybrid Cloud Storage1

[ Standing ]

Certified,registered,accountable.

Compliance is kept current as routine, not assembled when a tender demands it. Every registration below is held on file and furnished with submissions.

Quality management

ISO 9001:2015

Certificate 24EQMO18 · 07 Feb 202406 Feb 2027

Design, development, import, supply and installation of software applications and hardware; ICT system integration and training.

Maintained through two surveillance audits · Assurance Quality Certification LLC

Incorporation

C-185926/2022

Registered with the Registrar of Joint Stock Companies & Firms under the Companies Act (Act XVIII) of 1994 on 21 December 2022. BDT 1,000,000 paid-up — 100,000 ordinary shares of BDT 10, fully paid.

Industry membership

  • BASISBangladesh Association of Software & Information ServicesAS-23-06-014
  • BCSBangladesh Computer Samity3625 (SL 2136)
  • BACCOBangladesh Association of Contact Center & Outsourcing2023.0349.1000.0349
  • e-CABe-Commerce Association of Bangladesh2250

Operational footprint

BangladeshCanadaUSAJapanSouth Korea

Certified copies of the company’s registration and certification documents are provided with EOI and tender submissions, and are available on request. The certificate records the company’s former Baridhara premises; an amendment to reflect the current registered and corporate addresses is being sought from the certification body.

[ Notes ]

Writing from inside the work.

Why we stopped calling ourselves a software companyPerspectivedraft
What we learned billing water for 23 municipalitiesField notesdraft
Labs: the case for owning your own problemsLabsdraft

Placeholder entries — publication dates to be confirmed.

[ Start here ]

GOT SOMETHINGDIFFICULT?GOOD.

Let's break the ice

Find us

House 13/A, Road 83,
Gulshan 2, Dhaka 1212,
Bangladesh