Skip to content

Icebreakers Limited — Dhaka — ISO 9001:2015 — 32 work orders executed

Products · Systems · Brands

WE BREAKHARD PROBLEMSINTO PRODUCTS.PRODUCTS.

Built in Bangladesh, engineered for anywhere. We find the problems that stall an organisation — then design, engineer and ship the thing that solves them.

Scroll

[ 01 — Method ]

We don't startwith technology.We start withthe problem.

Every system we have shipped
started as someone else's
unsolved operational problem.

Find where it breaks

Most technology is bought before the problem is understood. We go the other way: into the process, the field, the ledger — wherever the work actually stalls.

Design the system around it

The architecture follows the problem, not a product catalogue. Sometimes that means an enterprise platform. Sometimes it means far less software than expected.

Build it, then run it

We ship, deploy and operate. Engineering that ends at handover is a proposal, not a solution.

32

Documented work orders executed

Master work order register, 2023–24

BDT 82M

Aggregate work order value

BDT 82,035,774.42 reconciled

100+

IT professionals on staff

Five functional delivery teams

ISO 9001

Certified, two surveillance audits

Certificate 24EQMO18 · to Feb 2027

Figures taken from Icebreakers project records. Unverified metrics are marked throughout this site rather than estimated.

[ 02 — Evidence ]

Thingswe've shipped.

Training & capacity building2023

Her Power Project

Nationwide training programme delivery — the single largest work order on the register at BDT 20,978,000.Curriculum designCapacity buildingProgramme logisticsCompletion reportingDevelopment / donor-funded programmeView case
Manufacturing & industry2023

Mukta Drinking Water ERP

A full-cycle ERP for a bottled water manufacturer — production to payroll on one database, at BDT 17,500,000.ERPSingle-database architectureRole-based accessEnterprise web applicationMukta Drinking Water Ltd.View case
Central government2023

DPHE Software & Hardware

Combined software and hardware delivery for the department responsible for national water supply and sanitation.Enterprise softwareIT hardwareSystems integrationCommissioningDepartment of Public Health EngineeringView case
Central government2024

Bangladesh Secretariat LAN

A ministry-wide local area network designed, installed and commissioned inside the Bangladesh Secretariat.LAN / WiFi infrastructureStructured cablingSwitching & routingSecure-premises deliveryMinistry of Cultural AffairsView case
Real estate & construction2024

Bashundhara Housing — Nexus

Full-funnel digital marketing across eight work orders in two waves — BDT 11,634,618 from a single client.Paid socialSEO & Google AdsCreative productionMedia planning & buyingBashundhara Housing (East West Property Development)View case
Development2023

Labour Information Management System

Computers and accessories supplied, configured and commissioned for the national labour information platform.IT hardwareImaging & configurationChannel procurementDistributed logisticsLIMS — development / donor-fundedView case
Public university & health2023

BSMMU Mobile Application

A mobile application designed, built and deployed for Bangladesh’s principal public medical university.Mobile applicationUX / UI designCross-device QAPost-deployment supportBangabandhu Sheikh Mujib Medical UniversityView case
Public university2024

DUET IP Telephony

220 IP handsets specified, provisioned and commissioned across campus — closed with a formal work completion certificate.IP telephonyExtension provisioningCampus rolloutCommissioningDhaka University of Engineering & TechnologyView case
Capital marketsLive

InvestIQ AI

A live DSE investment dashboard — built by Icebreakers, owned by Icebreakers, running at investsiq.com.AI / MLData pipelinesCloud infrastructureProduct designIcebreakers LabsView case
01 / 09

[ 03 — Icebreakers Labs ]

Some problemsare worth owning.

Client work shows us the same problems again and again. When one repeats often enough, we stop solving it for a fee and start solving it for ourselves. Three of them are now live products.

InvestIQ AI Live

A DSE investment dashboard that shows its reasoning.

Market data is public. Understanding is not. InvestIQ AI scores the Dhaka Stock Exchange through a seven-layer selection engine — universe filter, scoring, risk penalty, confidence — and puts the reasoning behind every call on screen next to it.

  • Seven-layer selection engine, from universe filter to best picks
  • Daily AI picks, realtime picks and category buckets
  • Market outlook across trend, breadth, liquidity and volatility
  • Pick history and performance tracking, so calls can be audited
www.investsiq.com
The InvestIQ AI dashboard, showing scored picks for the Dhaka Stock Exchange

1Stop CRM Live

Turn every online conversation into a sales opportunity.

Most businesses in this market sell through chat — Messenger, WhatsApp, Telegram — and then lose the thread across four apps and six phones. 1Stop CRM puts every channel in one inbox, with the customer’s history, their lead and the person responsible beside it.

  • One inbox across Facebook, Messenger, WhatsApp and Telegram
  • Conversation to lead to sale on a Kanban pipeline
  • Ownership and assignment so nothing sits unclaimed
  • Automation rules and follow-up escalation without a developer
1stop.ad
The 1Stop CRM website, showing the unified sales inbox

Visa Compass Live

Your visa, simplified.

Applying for a visa from Bangladesh means embassy queues, forms that punish a single formatting error, and no way to know where an application stands. Visa Compass turns it into a guided flow — checklist, form, review, submission — with a specialist checking the file before it goes anywhere near a portal.

  • Guided forms with passport auto-fill by OCR, and format and size checks on every document
  • Personalised document checklists, with group applications supported
  • Expert review of every application before submission
  • Real-time status tracking, and 24/7 WhatsApp support in Bangla and English
frontend.ninza.live
The Visa Compass website, showing the guided visa application flow

[ 04 — The engine ]

Icebreakers Labsis a loop,not a department.

Enterprise work is our research. Every engagement puts us inside a real operation, and real operations leak the same problems over and over. Labs is where those problems stop being someone else's and become ours.

Client problemsDiscoveryPrototypeProductMarketLearningICEBREAKERS LABSthe loop

01 / 06

Client problems

Enterprise work puts us inside the places organisations actually break. The same problems keep appearing across different companies.

Out of the loop so far

InvestIQ AILive1Stop CRMLiveVisa CompassLive

[ 05 — Capability ]

What we canactually build.

Eight practices, one engineering group. Most serious work uses four of them at once.

01 / 07

Custom Software & Enterprise Automation

Bespoke applications and full-cycle ERP built end to end — requirements analysis through deployment and support. Custom capability rather than off-the-shelf fixes.

Custom web & mobileFull-cycle ERPHR & payrollInventory & procurementCitizen-service platformsQA & UAT
briefdesignbuildship

Enterprise Suite — pre-built modules we deploy and extend

Field forceInventoryeLearningeCommerceOperationsFinancial management

[ 06 — Transformation ]

Documents become data.Data becomes decisions.Decisions become scale.

01

Manual

Paper, spreadsheets, and knowledge that lives in three people's heads.

02

Digital

The same process, recorded as data. Nothing is faster yet — but it is now visible.

03

Connected

Systems stop arguing with each other. One record, many places.

04

Automated

Work that never needed a human decision stops asking for one.

05

Intelligent

The system starts proposing the decision, with the reasoning attached.

Most organisations we meet are somewhere between two and three. The distance from there to five is not a purchase. It is an engineering programme, and that is the work we do.

[ 07 — Intelligence ]

Intelligenceshould liveinside the system.

AI is not a product we sell beside the others. It is a layer we put through the ERP, the documents, the workflows and the analytics — where it can act instead of advise.

intelligence layerDocumentsEnterprise dataEvents & IoTCustomer channelsERP & operationsWorkflowsAnalyticsProductsExtractionRetrievalModelsDecision enginefeedback · monitoring · retraining
Document extractionKnowledge retrievalDecision enginesAgents & workflowsAutomated actionsModel monitoring

[ 08 — Brands ]

A product nobodyhears about isa prototype.

We run brand, creative and growth in house — planned against the client's sales funnel rather than channel by channel, and reported against agreed KPIs so spend stays accountable to outcomes rather than vanity metrics.

8

Work orders from one property developer

Bashundhara Housing, 2024

BDT 11.6M

Aggregate value of that programme

Two waves, Feb and Aug 2024

12.07M

Digital marketing on the register — BDT

Across all brand engagements

4

Channels run as one funnel

Facebook, Instagram, YouTube, search

Brand strategy

Positioning, messaging and the argument a brand makes before any of it is designed.

Creative & identity

Identity systems, campaign creative and the assets that carry them across channels.

Paid social

Facebook, Instagram and YouTube campaign management planned against the sales funnel.

Search & SEO

On-page and technical SEO, Google Ads, and the reporting that makes spend accountable.

Content & production

Editorial content, photography, videography and reels produced end to end.

Media planning & buying

Budget allocated by channel against agreed KPIs, reported at campaign level.

[ 09 — Partners ]

Thirty vendors.One accountablepartner.

We integrate, resell and support the brands enterprise estates are actually built on — so the software, the network and the hardware answer to the same delivery lead.

  • CommScope
  • Huawei
  • Microsoft
  • Epson
  • Dell Technologies
  • Pantum
  • Hewlett Packard Enterprise
  • Cambium Networks
  • Lenovo
  • Hikvision
  • Grandstream
  • Dahua Technology
  • Sharp
  • Toshiba
  • Trellix
  • ShadowDragon
  • Juniper Networks
  • Skyhigh Security
  • Sophos
  • SAP
  • Barracuda
  • Bitdefender
  • VMware
  • Extreme Networks
  • PRTG Network Monitor
  • Veeam
  • ElcomSoft
  • Veritas
  • SolarWinds
  • Trend Micro

[ 10 — Proof ]

People bring usproblems that matter.

Ministries, city corporations, public utilities, universities, banks, manufacturers and development programmes. Filter by the world you live in.

Ministry of Cultural Affairs

Central government

Ministry of Social Welfare

Central government

Dept. of Public Health Engineering

Central government

ICT Division

Central government

Bangladesh Technical Education Board

Public universities & education

Bangabandhu Sheikh Mujib Medical University

Public universities & education

Bangabandhu Sheikh Mujibur Rahman Digital University

Public universities & education

Dhaka Univ. of Engineering & Technology

Public universities & education

University of Dhaka

Public universities & education

Link3

Telecom & internet

Sonali Bank PLC

Banking & finance

Bangladesh Bank

Banking & finance

Her Power Project

Development & donor

Labour Information Management System

Development & donor

Bangladesh Red Crescent Society

Development & donor

Walton DigiTech Industries

Manufacturing & industry

Mukta Drinking Water Ltd.

Manufacturing & industry

Ventura Leatherware Mfy (BD)

Manufacturing & industry

Debonair Group (Friends Knittings)

Manufacturing & industry

Alma Feed Industries

Manufacturing & industry

Toriqul & Associates

Manufacturing & industry

Bashundhara Housing

Real estate & construction

Partex Builders

Real estate & construction

Bangladesh Society of Pharmacology

Professional & civil society

Government & public sector

Ministries, departments and public utilities — fifteen of the thirty-two orders on the register.

Education & development

Public universities, technical education boards and donor-funded programmes.

Private sector & corporate

Banks, real-estate groups, manufacturers and agro-industry — fourteen orders.

Member of BASIS · BACCO · BCS · e-CAB

[ 11 — Standing ]

Certified,registered,accountable.

Compliance is kept current as routine, not assembled when a tender demands it. Every registration below is held on file and furnished with submissions.

Quality management

ISO 9001:2015

Certificate 24EQMO18 · 07 Feb 202406 Feb 2027

Design, development, import, supply and installation of software applications and hardware; ICT system integration and training.

Maintained through two surveillance audits · Assurance Quality Certification LLC

Incorporation

C-185926/2022

Registered with the Registrar of Joint Stock Companies & Firms under the Companies Act (Act XVIII) of 1994 on 21 December 2022. BDT 1,000,000 paid-up — 100,000 ordinary shares of BDT 10, fully paid.

Industry membership

  • BASISBangladesh Association of Software & Information ServicesAS-23-06-014
  • BCSBangladesh Computer Samity3625 (SL 2136)
  • BACCOBangladesh Association of Contact Center & Outsourcing2023.0349.1000.0349
  • e-CABe-Commerce Association of Bangladesh2250

Operational footprint

BangladeshCanadaUSAJapanSouth Korea

Certified copies of the company’s registration and certification documents are provided with EOI and tender submissions, and are available on request. The certificate records the company’s former Baridhara premises; an amendment to reflect the current registered and corporate addresses is being sought from the certification body.

[ 12 — Origin ]

Every venture startswith a problem someonethought was too hard.

Icebreakers was built on the opposite instinct. The things people said could not be done here — at this scale, in this market, with these constraints — were the only things worth starting.

IBFounder's noteIcebreakers Limited, Dhaka

We break the ice first. Then we build. That is not a slogan about attitude — it is a description of the sequence. Someone has to go into the problem before anyone can engineer around it, and that first pass is usually unpaid, unglamorous and the reason the rest works.

It is why our client work and our own products come out of the same room. The problems are the same problems.

Built in Dhaka.
Built for anywhere.

Dhaka is a hard place to build software that has to work — at national scale, on thin infrastructure, for millions of people who will not tolerate a bad day. Systems that survive here travel well. That is our origin, not our ceiling.

[ Start here ]

GOT SOMETHINGDIFFICULT?GOOD.

Let's break the ice

Find us

House 13/A, Road 83,
Gulshan 2, Dhaka 1212,
Bangladesh